How Does the Birthday Reward Work?​

To receive your Birthday Reward, you must be registered in our Loyalty Program at least two weeks before your birthday.

Your $20 Birthday Voucher will be sent out on the Sunday of your birthday week and is valid for 30 days.

Please note:

• The $20 voucher is a reward, not a gift card.

• Once used, whether partially or in full it becomes inactive.

• Each Loyalty Member is eligible for one birthday reward per year.

• The reward can be redeemed once at a single RGM Restaurants location and cannot be used multiple times.

• $20 cannot be used towards alcohol

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Can I Combine Multiple Rewards or Coupons?

No, You cannot combine multiple rewards, coupons, discounts or vouchers. One reward, coupon, discount or voucher is allowed per check.

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$25 Christmas Holiday Vouchers

If you purchased a holiday voucher during our promotion please keep in mind these are vouchers and cannot be used like a gift card. Once the voucher is used on a full $25 or less than the voucher is considered used and cannot be used further. Vouchers cannot be used towards drinks/ beverages. Please also keep in mind these vouchers have expiration dates that can be found in your confirmation email.

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$20 Summer Vouchers

If you purchased an e-gift card and received an e-voucher during our summer promotion please keep in mind these are vouchers and cannot be used like a gift card. Once the voucher is used on a full $20 or less than the voucher is considered used and cannot be used further.  They cannot be combined with any other coupons, discounts, promotions, vouchers or loyalty rewards.
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Refer a Friend

In order to successfully receive referral points, your friend must sign up through the link sent to them and use their loyalty account in store at one of our locations.

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Rewards Cannot be Used On

You are not able to use your loyalty rewards on BOGO Offers, 75¢ Wings (Mallory) , Seafood Saturday (Glenview), $19.99 Chicken Night (Redsauce) or any Special that already has a discount/ promotion. Rewards Can NOT be Combined with Any Other Rewards, Discounts, Vouchers or Coupons. Rewards Cannot Be Used on Catering or Events.

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How Do I Receive Points?

Guests can receive points on food and drinks. To start receiving points make sure you give your server your phone number attached to your loyalty account or use the "Click Here for Points" feature on our app and give your server the four digit code to enter into our system.

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How Do I Use the Check In Feature?

To use the Check-In feature on our Loyalty App, please make sure your location services are turned on.

If your app is generating a three-digit code, it means your location services are off, which may prevent your points from being added.

To ensure your visit is credited, your app should generate a four-digit code, or you can simply provide your phone number to your server to receive your points.

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My Points Didn't Get Added, How do I get my Points?

Please visit your RGM Loyalty app and scan the QR code on your check to get points added you must have the receipt to get points added. If you no longer have your receipt we are unable to add those points a receipt is REQUIRED. Please also note that you must send your receipt within 2 weeks to get your points added to your account. Anything after 2 weeks will not be able to be added. 

Issues? Please email us at rgm.loyalty@gmail.com

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Questions or Concerns with Loyalty?

Send us an email to rgm.loyalty@gmail.com with any issues you mights be having, or with any concerns regarding your account or app. Please make sure to provide your Name, Phone Number & Email associated with your account.

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How Does the Loyalty Work?

Guests will receive 1 point for every $1 spent. RGM Loyalty is a reward yourself program, guests can select their reward once they reach a certain amount of points. Guests will NOT receive a $10 Reward with every 100 points as we have updated our loyalty program to better our guests experience. Please note once you select your reward you have 30 days to use it. If it expires we are unable to add it back on.

Private parties, Large Parties or Events Points Cannot be Added at this time.

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Why is my Gift Card not Showing on my Account?

Gift cards and loyalty are two separate things. You will not be able to see your gift cards on your loyalty account or transaction history. Please click the "Check Gift Card Balance" under RGM Loyalty to view your gift cards balance. If you have any issues viewing your balance please email us at rgm.loyalty@gmail.com with your order number or gift card registration number.

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How Do I Sign Up to be a Loyalty Member?

Please click the "Apple Store" or "Google Play" button under RGM Loyalty to download or app on your phone or search on your phones App Store "RGM LOYALTY" to sign up!

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How do I Find Out About Special Rewards & Promotions?

Make sure you have our loyalty app and check daily for promotions that will be shared on the photo slide. Also make sure you sign up for our loyalty only emails to receive rewards & promotions directly to your email.

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Which Locations Can I Use my Loyalty?

You can use your loyalty at Redsauce, Glenview Country Club & Mallory Hill Country Club only!

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Catering and Events

Rewards cannot be Redeemed on Catering or Events. Points will not be Added to Loyalty Accounts when Ordering a Catering Order or Hosting an Event.

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One Loyalty Account Can be Used Per Guest, We will not allow multiple guests to use the same account. This will flag your account and risk issues.​​​