Welcome to RGM Loyalty
Thank you for being a valued guest! Our Loyalty Program is designed to reward you for your continued patronage with exclusive benefits and special offers. Here's everything you need to know to get the most out of your membership:
How It Works
Sign Up:
Online: Visit our website and click on the "Join Now" button to sign up. You can also download our mobile app and register through there.
In-Person: Ask your server or at the front desk to help you sign up during your next visit.
Earn Points:
For every dollar you spend at our restaurant, you'll earn [X] loyalty points. Points are automatically added to your account with each purchase.
Track Your Progress:
Online: Log in to your account on our website or mobile app to view your point balance, track rewards, and check out exclusive offers.
In-Person: Ask your server or staff to check your points balance for you.
Redeem Rewards:
Rewards Catalog: Browse our catalog of rewards available for redemption using your points.
At Checkout: Let your server know you'd like to use your points to redeem a reward. The discount or offer will be applied to your bill.
Stay Updated:
Keep an eye on your email or app notifications for updates on new offers, special events, and additional ways to earn points.
What to Do If You Need Help
Account Issues:
If you're having trouble accessing your account or need help with points discrepancies, please contact our support team at [support email] or call us at [support phone number].
Rewards Redemption:
For assistance with redeeming rewards or if you encounter any issues with your rewards, reach out to our customer service team.
General Inquiries:
For any other questions or feedback about our Loyalty Program, feel free to contact us or ask our staff during your visit.
FAQs
How do I check my points balance?
You can check your points balance through our website or mobile app, or ask our staff to look it up for you.
Do my points expire?
Points typically expire after [X] months of inactivity. Be sure to check our full terms and conditions for more details.
Can I transfer points to someone else?
Points are non-transferable and can only be used by the account holder.
Can I use rewards with other promotions?
Rewards may not be combined with other offers or promotions unless specified otherwise. Check the details of each reward for specific terms.
Thank You for Your Loyalty!
We appreciate your support and look forward to serving you again soon. Enjoy the benefits of our Loyalty Program and let us know how we can make your dining experience even better!
If you have any additional questions or need assistance, don’t hesitate to reach out. We’re here to help!